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Return Policy

We unusually receive complements about the prints we do, but in the unlikely event you’re unhappy with your product please follow these instructions to lodge return / refund claim:

Email us at hello@esupply24.com with;

  • The date of your purchase
  • Your order number
  • What you would like to return
  • Why you want to return it.

Once received we will look into that and will try our best to resolve the problem soon.

What can be returned / not returned

  • Only Items that are faulty/damaged or have a faulty print may only be returned.
  • No returns are accepted after 3 days of receipt of purchase.
  • We do not accept items that have noticeable wear or makeup stains.
  • Returns must also comply with our user agreement.
  • We do not refund or exchange for change of mind, errors in approved proofs, shipping or stock delays or if the customer chooses the wrong garment size. # Note: sizing measurements online are within +-2cm, anything outside of this is faulty.
  • eSupply 24 reserve the right to decide about best possible printing method to suit customer artwork and fabric of product ordered.

Washing Instructions

  • Cold water
  • Gentle cycle
  • Wash inside out
  • Do not tumble dry
  • Dry in shade

Garments will not shrink if the correct washing guidelines on the t shirt labels are followed; if you believe the garment was washed correctly please send us an email following our return instructions.


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